We know legal documents can be confusing. Here’s what you really need to know:
We only collect the information we absolutely need to give you a quote and complete your cleaning job (like your name, address, and contact details).
We use a few trusted partner companies for things like payment processing and website hosting.
We will never, ever sell your personal data to other companies.
You have the right to see, change, or ask us to delete your personal information at any time.
1. Our Approach to Privacy
Welcome to manchesterpropertyclean.co.uk. We are committed to protecting your privacy and being transparent about how we handle your information. This policy explains what data we collect, why we need it, and how we keep it safe.
2. What Information We Collect
We only collect information that is essential for providing our cleaning services to you.
Information You Give Us: This is data you provide when you fill out a contact form or request a quote, such as your name, email address, phone number, and the address of the property to be cleaned.
Information We Collect Automatically: When you visit our website, our servers automatically log basic technical information, such as your IP address and browser type. This helps us understand how visitors use our site and keep it secure. We do not use this to identify you personally.
3. How We Use Your Information
We use your information for clear, specific purposes:
To respond to your enquiries and provide you with a quote for our services.
To schedule and carry out the cleaning job you booked.
To send you important information about your booking, like confirmations and reminders.
To process payments for our services.
To improve our website and services.
4. How We Protect and Share Your Information
Data Security
We take your privacy seriously and use technical security measures like SSL encryption to protect our website. We limit access to your personal information to only those employees who need it to do their job.
Who We Share Data With
We do not sell your data. We only share it with trusted partners who help us run our business, such as payment processors or our website hosting provider. We only share the minimum information necessary, and they are legally required to keep it safe.
Legal Requirements
On rare occasions, we may be required by law to share information with law enforcement or regulatory bodies.
5. Your Rights Over Your Information
Under UK law, you have clear rights regarding your personal data. You have the right to:
Access: You can request a copy of the information we hold about you.
Rectify: You can ask us to correct any information you believe is inaccurate.
Erase: You can ask us to delete your personal information.
Object: You can object to us processing your data for certain purposes (like marketing).
To make a request, please get in touch using the contact details below.
6. How to Contact Us
If you have any questions about this policy or your data, please don't hesitate to get in touch.